Our Story

Rooted in the FOUNDATION of preparedness. defended by COMMUNICATIONS science.

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The Crisis Communications Institute is a communications agency specializing in Crisis + Emergency Management Communications training and response.

CCI offers the EMC Certification™ Training for individuals and PREP Accreditation™ for companies who are committed to upholding a standard of excellence in an emergency or crisis situation. The programs are peer-reviewed, rooted in the foundation of preparedness and defended by communications science.

CCI helps leaders create strategies to respond to disaster emergencies and crisis, and with a deep level of experience in crisis communications leadership, we’ve been providing strategic emergency management communications services across private, public, and non-profit sectors including training, government relations, policy analysis, stakeholder relations, crisis communications response, and project management. Contact us to discuss how we can help you with your emergency + crisis management communications training and response needs.


President + CEO, Lead Education Facilitator

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The Crisis Communications Institute has a singular purpose: to help people effectively respond to emergency and crisis situations.

Katie Robertson, Founder and CEO of CCI, has always been passionate about developing and upholding a standard of excellence in emergency + crisis communications, and after many years of running a general PR agency, decided to further her vision by developing the EMC Certification™ program for emergency management and crisis communications professionals who are as dedicated to excellence as she is. 


Rooted in preparedness. Defended by science.

The Crisis Communications Institute (CCI) developed the EMC Certification™ Program using a peer-reviewed method and incorporating the latest research and findings through respected emergency response agencies including the CDC (Centre for Disease Control), FEMA (Federal Emergency Management Agency). We also consulted with veteran crisis communicators.

We Can’t Do This Alone (and we don’t want to)

We believe the training and education material is only valid and useful when it’s actually been tested. That’s why we are committed to staying connected to professionals in both communications and emergency management.

The contributions of advisory board members are invaluable in supporting organizational readiness. You will be a part of a community committed to elevating the standards of crisis communications

If you’re a professional in EM or crisis communications, and interested in joining our advisory board, please contact us.

PREP Podcast™

Preparedness Saves Lives™

The Crisis Communications Institute (CCI) hosts the PREP Podcast™. A community for crisis and emergency management communicators to connect with experts in the field. We discuss all things crisis communications including the science behind it.

If you’re a professional in EM or crisis communications, and interested in being a guest on an episode, please contact us.