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Date(s) - 03/03/2021 - 04/03/2021
8:30 am - 4:00 pm


5th Annual Crisis Communications Conference

For Public Sector and Non-Profit Organizations

The 2021 Crisis Communications Conference speaker line-up and conference location will be announced shortly.

Tentative Schedule

Day One- Wednesday, March 3, 2021

8:30 am – Registration and Breakfast

9 am – Welcome and Intro

9:15 am – Speaker One – TBD

10:15 am – Break

10:30 am – Break-out Session One

Stream One: Tabletop Exercise

Stream Two: Spokesperson Skills Development

11:45 am – Lunch

12:45 pm – Speaker Two – TBD

1:45 pm – Break

2 pm – Break-Out Session Two

Stream One: Spokesperson Skills Development

Stream Two: Crisis Communication Plan Audit Workshop

3:15 pm – End Day One

7:00 pm – Optional Cocktail Reception and Networking Session

Day Two – Thursday, March 4, 2021

8:30 am – Breakfast

9 am – Break-Out Session Three

Stream One: Tabletop Exercise

Stream Two: Message Mapping Workshop

10:15 am  – Break

10:30 am – Break-Out Session Four

Stream One: Crisis Communications Plan Audit Workshop

Stream Two: Exercise Design Workshop

11:45 am – Closing remarks

12:00 pm – Networking Lunch

Why you should attend

By attending this conference you will have the opportunity to explore the key lessons from past emergencies & crises, gain practical guidance to improve your emergency & crisis communications strategy and explore new ideas with our expert panel.

This conference will focus on the three essential requirements for having an effective Emergency & Crisis Communications Strategy:

Crisis Preparation: Identifying risks, developing a plan, creating a team and rehearsing your approach

Crisis Management: Communicating successfully both internally and externally

Crisis Recovery: Handling the media, regaining trust and evaluating your response

You will hear from the latest case studies and be provided with tips, advice and the tools you need to ensure your organization is well-equipped to communicate clearer during any crisis.

By the end of the conference, you will have an up-to-date understanding of:

•Best practices in emergency & crisis communication strategies
•Working with the media
•Giving clear and consistent messages during a crisis
•Maintaining a good reputation throughout and after a crisis
•How to use social media platforms effectively

This is a unique opportunity to exchange ideas with your peers and learn how others from across a range of public, private, and not-for-profit organizations deal with crises and gain practical guidance to implement in your setting.

You’ll also learn how to:

•Focus your plan on the most relevant risks and audiences
•Get your spokespeople ready to deal with tough questions
•Tee up key stakeholders as spokespeople and allies
•Avoid mistakes that will guarantee a negative reaction
•Ensure your organization puts its best values front and centre no matter what

Who should attend:

• Communications professionals and Public Informations Officers (PIO)
• Leadership and Management teams
• Emergency Management Personnel (including DEMs, Fire Chiefs, Police Chiefs, and delegates)
• All EOC designates
• Elected Officials


Early-Bird Pricing On Now – Save until September 30, 2020

Early-bird pricing – $249 + GST

Regular Registration Fee – $399 + GST

All registrations include two-day participation and meals.


Ticket TypePriceSpaces
Standard Registration
Includes Two-Day Registration + Meals